NomadFX

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Support

Find answers to common questions or contact the NomadFX team.

Last updated September 16, 2026

Get in touch

Need help with a conversion, a shared trip, receipt scanning, or the Safari extension? Send us a message with the feature involved, your device model, app version, and a short description of what happened.

Email support

ios707@proton.me · Please do not include passwords, payment card numbers, or sensitive personal information.

Quick help

Rates look different from checkout

NomadFX shows estimates from its rate provider. Banks and merchants can apply different rates, spreads, or fees. Check the final amount with your payment provider.

A shared trip is not syncing

Check your internet connection and that iCloud is enabled for the devices involved. Confirm that participants accepted the invitation and are using the intended Apple account.

Safari prices are not converting

Enable the NomadFX extension in Safari settings and allow it on the website. Some pages use formats the extension cannot recognize.

A receipt total is incorrect

Receipts are read on your device with on-device text recognition and, when available, Apple’s on-device model. Review and edit the result before saving. The photo is not uploaded to NomadFX.

Privacy and data requests

NomadFX does not collect personal data on its own servers. For help with iCloud copies or an email you sent us, contact ios707@proton.me. See the Privacy Policy for details.